bet 9 Terms and Conditions

1. Definitions and Scope

In these terms and conditions, "bet 9", "we", "our", or "platform" refers to the bet 9 website and all services under it. "User", "you", or "member" refers to any person who has registered on the bet 9 website or is using its services.

These terms apply to all bet 9 services — including sports betting, live casino, slot games, fishing games, and other entertainment gaming products. Separate terms may apply to specific promotions or bonuses, which will be noted alongside the relevant offer. However, those separate terms supplement these general terms and do not replace them.

Before you start using bet 9 services, you are also advised to learn more about us by reading our About Us page.

2. Account Registration

2.1 Registration Process

To create an account on bet 9, you must provide accurate and complete personal information. The information required at registration includes your full name, date of birth, an active mobile number, and a valid email address. Each person may create only one account.

2.2 Identity Verification

bet 9 reserves the right to verify your identity at any time. If you do not respond to a verification request or if false information is found, the account may be suspended temporarily or permanently. Withdrawals may be held while verification is in progress.

2.3 Account Security

It is your responsibility to keep your password and login details completely confidential. Sharing your account details with any third party is strictly prohibited. If you suspect unauthorised access to your account, you must notify the bet 9 support team immediately.

• Operating more than one account for the same person is strictly prohibited.
• Operating multiple accounts from the same IP address or device may be treated as suspicious activity.
• Accounts may not be transferred, sold, or rented.

3. Age Limit and Eligibility

All gaming and betting services on bet 9 are for persons aged 21 or above only. Minors are strictly prohibited from opening an account or using the service. By registering, you confirm that you are at least 21 years old.

In addition, persons for whom participation in gaming activities is legally prohibited may not register on bet 9. bet 9 reserves the right to make the final decision on the eligibility of any account.

4. Deposits and Withdrawals

4.1 Deposit Methods and Limits

Deposit methods currently accepted on bet 9 are: bKash, Nagad, Rocket, Upay, and bank transfer (including Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other commercial banks). The minimum deposit amount for any method is ৳500.

4.2 Withdrawal Methods and Limits

The same methods apply for withdrawals: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum withdrawal amount is ৳500. Withdrawals are generally processed within 5 to 30 minutes.

4.3 General Payment Terms

• Account verification must be completed before requesting a withdrawal.
• It is recommended to withdraw using the same method used for the deposit.
• For suspicious transactions, bet 9 reserves the right to hold withdrawals pending investigation.
• Withdrawals to third-party accounts or payment methods not registered in your own name are not permitted.

5. Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳15,000. To qualify for this bonus, the bonus amount must be wagered 25 times. For example: if you deposit ৳1,000, you will receive a ৳1,000 bonus and your total balance will be ৳2,000; to become eligible for withdrawal, you must wager ৳1,000 × 25 = ৳25,000.

5.2 Other Promotions

Separate wagering conditions apply to different promotions. Each offer runs according to its own validity period and terms. Multiple bonuses cannot be claimed at the same time unless specifically permitted.

5.3 General Bonus Rules

• Bonuses may only be used on games designated by bet 9 and cannot be converted to cash.
• If bonus abuse or manipulation is found, bet 9 reserves the right to cancel all bonuses and any associated winnings.
• Claiming bonuses from multiple accounts is prohibited and will be treated as fraud.
• Bonus funds cannot be withdrawn until wagering requirements have been completed.

6. Betting and Gaming Rules

6.1 Bet Cancellation and Amendment

Once a bet is confirmed, it generally cannot be changed or cancelled. However, in the event of a technical error or data inconsistency, bet 9 reserves the right to cancel the bet and return the original stake. If there is an obvious error in the odds (such as an unusually high value), the outcome of that bet may be voided.

6.2 Event Cancellation and Postponement

If a sports event is cancelled or does not start at the scheduled time, the relevant bets will be cancelled and stakes returned. For rescheduled events, bet 9's decision is final.

6.3 Responsible Gaming

bet 9 gives the highest importance to responsible gaming. Members can set their own deposit limits, betting limits, or self-exclusion. Everyone is encouraged to follow our responsible gaming guidelines.

7. Prohibited Activities

The following activities are strictly prohibited on the bet 9 platform:

• Using computer software, bots, algorithms, or any other automated means to place bets or play games.
• Operating multiple accounts or using another person's account for the purpose of claiming bonus benefits.
• Exploiting technical errors in the odds or deliberately attempting to take advantage of them.
• Using the platform for money laundering or any illegal financial activity.
• Colluding with other members to manipulate betting outcomes.
• Participating in any activity related to match fixing or sports manipulation.
• Attempting to breach the platform's security systems.

8. Account Suspension and Closure

8.1 Suspension by bet 9

bet 9 reserves the right to suspend or permanently close any account without prior notice in the following circumstances:

• If any clause of these terms and conditions is violated.
• If identity verification fails or false information is established.
• If evidence of suspicious financial activity is found.
• If the account remains inactive for an extended period.

8.2 Closure by the Member

You may request to close your account at any time by contacting the bet 9 support team. Eligible balances may be withdrawn before account closure, subject to wagering requirements being met.

9. Data Protection and Privacy

bet 9 takes your personal data protection seriously. Full details of how your information is collected, stored, and used can be found on our privacy policy page.

All transactions and personal information are kept secure using SSL encryption technology. bet 9 does not sell your personal information to third parties or use it beyond the purpose of operating the service.

10. Limitation of Liability

bet 9 will not be liable for any loss caused by technical problems on the platform, internet connection disruptions, or service interruptions due to unavoidable circumstances. However, in the event of such issues, bet 9 will work to restore normal service as quickly as possible.

Game outcomes are determined through verified Random Number Generator (RNG) technology. bet 9 has no influence over game results and outcomes are entirely impartial. Members are solely responsible for any financial loss resulting from participation in gaming activities.

• bet 9 will not be liable for indirect or consequential losses.
• If incorrect odds are displayed due to a technical error, bet 9 reserves the right to cancel the relevant bets.
• bet 9's liability is limited in cases of errors by third-party service providers.

11. Changes and Updates to Terms

bet 9 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, a notice will be posted on the platform or sent to the registered email address.

Continued use of the platform after changes are made will be considered as your acceptance of the new terms. If you do not agree with the changes, contact the bet 9 support team to close your account.

If any clause of these terms is found to be invalid or unenforceable, the remaining clauses will continue to be fully effective.

12. Contact and Support

If you have any questions or need clarification about these terms and conditions, please contact the bet 9 customer service team. Our support team is available seven days a week, twenty-four hours a day, in both Bengali and English via live chat and email.

You can contact us by email: [email protected]

For general questions beyond the terms, you can also read our Frequently Asked Questions (FAQ) page — the most commonly asked questions are answered there.